Shipping Info

Web Order Shipping

We offer several shipping options for web orders and while we try to ship as much as we can via USPS Flat Rate, some items are specialty and require other rates. Below is a simple breakdown

Flat Rate Shipping (Small-Medium) $6.00

tee shirts, rashguards, most small accessories up to 5 items

Flat Rate Shipping (Medium-Large) $12.00

Rack pads, deck pads

Skateboard Flat Rate $15.00

Paddle Flat Rate $30.00

Inflatable SUP Flat Rate $85.00

Surfboards and SUP's 8'5" and under via Air Cargo to nearest Major Airport $100.00

Surfboards and SUP's 8'6"-9'4" via Air Cargo to nearest Major Airport $175.00

Surfboards and SUP's 9'5"-11'5" via Air Cargo to nearest Major Airport $225.00

Surfboards and SUP's 11'6"-14' via Air Cargo to nearest Major Airport $275.00

 

Returns/ Exchanges:

New and unused items can be returned for a full credit within 90 days of purchase (excluding boards or paddles, please check our warranty information at the bottom of the construction information page for details)

To return or exchange an item, please send it to:

Blue Planet Surf

540 Ward Ave.

Honolulu, Hawaii 96814

If we made a mistake and sent you an incorrect or faulty item we will pay the shipping cost and replace it for you at no charge.  If you want to exchange a new and unused item, please return it with instructions of exactly what you want in exchange and where to send it along with your credit card number, exp. date and 3 digit security code to pay for return shipping.

 

Please pay close attention to your selected shipping method at time of checkout. Selected the incorrect shipping method could delay order shippment. If you have questions about shipping, please fill out the contact form at the bottom of the page.

 

We also offer shipping options if you already own a board and require shipment. Details below: 

SUP / Longboard shipping service:

 

Do you need to ship a Longboard or Stand Up Paddleboard to the Mainland or Internationally?

 

We can help you save money at Blue Planet Surf Shop.

 

While shorter boards under 9' are fairly easy to ship or check in on a flight, most airlines will no longer accept bigger boards as check ins and only businesses that are known shippers are able to ship by air cargo.

 

Door to door service is available through shipping companies but is very expensive to ship large boards from Hawaii (FedEx and UPS quotes are often over $1000).

 

At Blue Planet Surf Shop we have a lot of experience packaging and shipping large boards via air cargo.

Airport to airport service is the most affordable option.

 

What we can offer: Drop your board at our shop, we will package it properly (all packaging materials included in price, we recycled packaging materials). We arrange all the paperwork required, book the shipment and insurance, deliver it to Honolulu airport and ship it via Delta Air Cargo or United Air cargo to the nearest major airport (has to be serviced by widebody aircraft, smaller airports can't receive large SUP's). You have to pick the board up at the cargo terminal at the destination airport. Please allow us 4 days to package the board, book the transport, and deliver to airport, transit time in the US is usually 1-2 days.

 

Our charges depend on the size and weight of the board and the destination airport. 

 

West coast airports start at $225 for boards under 9'8" 

(box dimensions under 10')

10'-11'6: $275 

11'6-12'6: $325 

Other US airports: add $50-100 depending on board size and destination.

 

For international destinations, please request quote (depends on package size and destination). Fill out our contact form and we'll get back to you asap.

 

SUP paddles can be packaged inside box at no extra fee.

 

We also offer just the packaging service and shipping arrangements, you pay the air cargo charges collect at pickup time, we have a discounted rate of $50 for this service if you purchase a new board from our shop.  The handling fee for boards not purchased at our ship is $100.

 

Pickup/ drop off service available in Honolulu for $20 flat fee.

 

If you need to have a board shipped to Hawaii, we can help with that as well, please contact us for more information.

 

Prices subject to change without notice. 

 

Disclaimer:

We package the boards in two layers of bubble wrap with extra foam on nose, tail and rails and put it inside a cardboard box. Even with the best packaging, sometimes boards can get damaged. Blue Planet is not responsible for any damage occurring in transit but we fully insure the value of the board and will assist you in filing a damage insurance claim in case of any damages.

 

We can also offer door to door delivery on request, but please be aware that the cost is about twice as high as airport to airport service, door to door charges start at $500.

 

For more information visit:

 

Blue Planet Surf Shop

540 Ward Ave.

Honolulu, Hi 96814

Tel. 808 596 7755

Click for the BBB Business Review of this Surfboards in Honolulu HI