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Shipping methods: most web orders are shipped by USPS (accessories) or Air Cargo to the nearest major airport (boards).
PLEASE READ BELOW ABOUT DAMAGES CAUSED BY THE SHIPPER:
Blue Planet Surf is NOT responsible for damages caused by shipping/3rd party freighters. We will ALWAYS assist you with damage, loss and non-delivery claims, but we cannot provide refunds/replacements unless the shipper accepts fault for damages they have caused.
Approximate ETAs from date of purchase
Delta Air Cargo = 7 business days
Aloha Air Cargo (outer islands only) = 4 business days
Young Brothers (outer islands only) = 7 business days
Hawaiian Air Cargo = 7-10 business days
United Air Cargo = 7-10 business days
3rd Party Freighters (oversized/specialty destination ports) = 10+ business days
Blue Planet Surf offers free Delta Air Cargo shipping for all SUPs and surfboards purchased from our website that are 11'0 or smaller. For all boards over 11'0, we need to book with a third party freighter (not Delta Cargo). Our online packages offer a $200 shipping subsidy from Blue Planet Surf, but customers will be asked to cover any additional fees beyond $200.
For all INTERNATIONAL ORDERS please contact our HI store directly or fill out our Contact Us page.
For all international shipments, the customer must handle all import and duty fees/taxes.
For all other inquiries about shipping, please contact:
Michael Guthrie (Hawaii shop manager): [email protected]